Busmatick Office 12.1

Busmatick Office by Busmatick is an all-in-one back-office platform designed for bus and coach operators. It brings ticketing, scheduling, fleet management, and customer service into a single, secure dashboard—streamlining daily operations, reducing manual work, and delivering real-time insight into performance and revenue.

Key capabilities:

• Ticketing and fare management: Configure fares, concessions, and passes; sell across web, mobile, and POS; validate with QR/NFC.
• Routes, timetables, and resource scheduling: Build routes, optimize timetables, assign vehicles and drivers, and manage service disruptions.
• Fleet and maintenance: Track mileage, service intervals, work orders, and parts inventory to reduce downtime.
• Operations and dispatch: Monitor live vehicle status, manage incidents, and keep services on time.
• Customer engagement: Handle refunds and exchanges, manage CRM records, and send notifications and service alerts.
• Reporting and analytics: Analyze ridership, revenue, and on-time performance; create custom dashboards; export to CSV/Excel and accounting tools.
• Integrations and APIs: Connect to payment gateways, AVL/telemetry, mapping, HR/payroll, and more.
• Security and administration: Role-based access, audit trails, and encryption to protect sensitive data.
• Flexible deployment: Cloud-hosted or on-premises; supports multi-agency, multi-currency, and multi-language environments.

Benefits:

• Faster, more reliable service delivery
• Lower operating costs through automation
• Better visibility for data-driven decisions
• A consistent passenger experience across channels

Who it’s for:

• Public and private bus operators, intercity and commuter services, campus and corporate shuttles, and school transportation providers.

With guided implementation, data migration, training, and responsive support, Busmatick helps you modernize operations and keep your network moving.

Busmatick Office is developed by Busmatick. The most popular versions of this product among our users are: 5.3, 6.6, 7.1, 10.1 and 12.1. The name of the program executable file is BtkMonitor.exe.